Last updated: October 2024

About This Policy

This Privacy Policy explains how Givta collects, uses, and protects your information when you use our tipping services, mobile applications, and website.

Information We Collect

Information You Provide

• Account Information: Name, email, phone number, username
• Financial Information: Bank details for withdrawals
• Content: Messages, tips, and other communications
• Support Messages: Queries submitted through our contact forms

Information We Collect Automatically

• Device Information: Device type, operating system, app version
• Usage Data: How you interact with our services
• Transaction Data: Tips sent/received, amounts, dates
• Location Data: IP address for fraud prevention

How We Use Your Information

• Process payments and financial transactions
• Provide and improve our services
• Send important account notifications
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze usage patterns to improve user experience

Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

• With your permission - When you explicitly consent
• Service providers - Payment processors, banking partners, hosting services
• Legal requirements - When required by law or to protect rights
• Business transfers - In case of company mergers or acquisitions
• Fraud prevention - With other financial institutions to detect fraud

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure storage of financial information
• Regular security audits and updates
• Employee access controls and training
• Automated backups and disaster recovery

Data Retention

We retain your information for different periods based on the type of data:

• Account Data: Kept as long as your account is active, then for tax/legal purposes
• Transaction Data: Kept for 7 years for tax compliance
• Marketing Data: Kept until you unsubscribe or request deletion
• Log Files: Automatically deleted after 90 days

Your Rights

You have the following rights regarding your personal information:

• Access: Request to see what information we have about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Get your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw consent: Where processing is based on consent

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Sending an email notification
• Posting the updated policy on our website
• Updating the "Last updated" date

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@givta.app
Address: [Business Address]
Phone: [Contact Number]