Last updated: October 2024

Accepting the Terms

Welcome to Givta! These Terms of Service constitute a legally binding agreement between you and Givta. By accessing our services, including our website, mobile applications, and tipping features, you agree to be bound by these Terms.

Your Account

To use our services, you may need to create an account. You are responsible for:

• Providing accurate and complete information
• Protecting your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

Eligibility

You must be:

• At least 18 years old
• A legal resident of a country where our services are available
• Not prohibited from receiving financial services
• Not previously banned from our services

Tipping Services

Sending Tips

• All tips are voluntary donations
• Once sent, tips cannot be refunded except in our sole discretion
• You are responsible for ensuring you have sufficient funds
• All tip amounts are in Nigerian Naira (₦)

Receiving Tips

• Creators can withdraw earned funds
• Withdrawal fees apply as displayed in the app
• We reserve the right to withhold payments for suspicious activity
• Payments are subject to bank processing times

Payments and Transactions

Payment Methods

• We accept various payment methods including cards, mobile money, and bank transfers
• Payments are processed securely through approved partners
• You authorize us to collect payment when confirming transactions
• Failed payments may incur retry fees

Fees

• Tip fees are disclosed before each transaction
• Withdrawal fees are disclosed in the app
• Fees are subject to change with notice
• All fees are quoted in Nigerian Naira

Content and Conduct

Permitted Use

• Use our services for lawful purposes
• Share your own original content or tip to support others
• Communicate respectfully with other users
• Report violations of these Terms

Prohibited Activities

• Violating any laws, regulations, or rights of others
• Impersonating others or providing false information
• Sending spam, unauthorized communications, or harassment
• Attempting to interfere with or access systems improperly
• Using the service for money laundering or illegal transactions
• Sharing content that is offensive, illegal, or infringes rights

Intellectual Property

• Givta content is owned by us or our licensors
• You may not copy, modify, or distribute our content without permission
• You retain rights to content you create and share
• You grant us permission to display and process your content
• We may use anonymized data to improve our services

Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you also agree to our Privacy Policy.

Termination

Termination by You

You may stop using our services at any time.

Termination by Us

We may suspend or terminate your account if:

• You violate these Terms
• We have reasonable suspicion of fraud or illegal activity
• Your account is used for prohibited activities
• You haven't used the service for an extended period

Effects of Termination

• You lose access to your account and any associated benefits
• Outstanding payments will still be processed
• We may retain account data as required by law
• Some provisions of these Terms survive termination

Disclaimers and Limitations

No Warranties

The service is provided "as is" without warranties of any kind. We make no guarantees about:

• Uninterrupted availability
• Availability in all locations
• Completely error-free operation
• Compatibility with all devices

Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Direct, indirect, or consequential damages
• Loss of profits, income, or business opportunities
• Data loss or corruption
• Third-party actions or content
• Network connectivity issues
• Banks, payment processors, or service providers

Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your violation of these Terms
• Your use of forbidden activities
• Breaches of third-party rights
• False information you provide

Dispute Resolution

Informal Resolution

Before formal proceedings, try to resolve disputes with us by:

• Contacting our support team
• Providing clear details of the issue
• Allowing reasonable time for investigation

Binding Arbitration

If informal resolution fails:

• Disputes will be resolved by binding arbitration
• Arbitration will be conducted by a neutral third party
• You waive your right to jury trial
• Class action restrictions apply

Governing Law

These Terms are governed by Nigerian law. Any disputes will be resolved in the courts of Nigeria, unless otherwise specified.

Changes to Terms

We may update these Terms periodically. When we make material changes:

• We will notify you via email or app notification
• Continue using our services means acceptance
• Major changes may require explicit consent
• You can review the latest version anytime

Contact Information

Questions about these Terms? Contact us:

Email: legal@givta.app
Address: [Business Address]
Phone: [Contact Number]